PRIVACY POLICY

What type of information do you collect?
When you purchase from our website we  collect the personal information you have directly entered on our website or provide us in any other way. This information includes name, address, email and telephone number. We use this information to ship your order, contact you about your order if needed, send shipping updates, process refunds and exchanges, redeem coupon codes, anything that is part of the buying selling process. 

Occasionally we will send a newsletter notifying buyers of new products, shop updates, sales and store coupons. These infrequent emails pertain to our website only and are always sent with a clear option to unsubscribe and not receive any further newsletters. 

 

In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (such as name, email, password); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do you collect information?
When you conduct a transaction on our website, it is implied that you have given consent for us as part of the process, to collect personal information you give us such as your name, delivery address, email address and telephone number. Your personal information will be used for the specific reasons stated in this policy.

Why do you collect this personal information?
We collect Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

In general the third party providers used by us (ex. postal and shipping services, payment gateways ex. PayPal) will only use and disclose your information to the extent necessary to perform the services they provide to us.

 

However certain third-party such as payment gateways and payment transaction processors have their own privacy policies in respect to the information we are required to provide them for your purchase related transactions. For these providers we recommend that you read their policies. 

Once you leave our stores website or are redirected to a third- party website or application, you are no longer under this websites Privacy Policy or Terms of Service.

 

When you click on a link in our store your may be directed away from our site. We are not responsible for the privacy practices of other sites and recommend that you read their privacy statements.

We do not share your contact information with marketing companies.

 

How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed,  to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How do you use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. 

Cookies are implemented in every site built by Wix. You can choose to opt-out of cookies. Take a look at the table below to view which cookies Wix implements on Wix sites:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

How can your site visitors' withdraw their consent or revise and update their information?
If you don’t want us to process your data anymore, or if you would like to correct, amend or delete any personal information we have about you,  please contact us at essenceofautumndesigns@gmail.com .

Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

             COOKIE NAME                         LIFE SPAN                            PURPOSE

svSession

 

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Permanent
Session
Session
Session
Persistent cookie
Persistent cookie
Two weeks

Creates activities and BI

Security

Security

Security

Security

Security

Identify logged in site members